FAQs

WHAT CREDIT CARDS DO YOU ACCEPT? 
We accept Visa and Mastercard.

DO YOU CHARGE SALES TAX? 
Since we are based in NY, we charge NY sales tax. Residents of all other states will not be charged tax at this time.

DO YOU GIFT WRAP? 
All of the cards at Minnie and Emma are packaged in a beautiful white gift box, if you would like to include a note for a gift, please do so at checkout. There is no extra charge.

WHAT IS YOUR RETURN POLICY? 
We know you will be so happy with your order! Anything personalized is nonrefundable.
If you think there was an error with your order, please contact us and we will fix it for you!

TURNAROUND TIME 
Thank you so much for your order! Each and every order is made to order. When you place your order, we start working on it! If a proof is requested (see proof option when checking out), proofs are emailed within 3-5 working days of receipt of order. Please allow 7-14 business days from receipt of order (not including weekends or major holidays) for your order to be shipped. Once your order has shipped, you will receive a confirmation email with your tracking number on it. If you have a rush order or special request, please let us know, and we can arrange that. Extra fees may apply. 

HOW MUCH IS SHIPPING? 
$5 Flat Rate Shipping on all orders. We use USPS priority mail for delivery.

COLORS
We have made every effort to accurately display the colors on our website. However, please note colors vary a bit due to the monitor they are viewed on.

PERSONALIZED SERVICE 
Is there something you are dreaming of and are not seeing it on our site? No problem, feel free to contact us and we can design something custom for you. Extra fees will apply.

ANY OTHER QUESTIONS? 
Please feel free to contact us! We will be happy to help! 
info@minnieandemma.com

PRIVACY 
We do not trade or sell personal information of any of our customers.

POLICIES AND DISCLAIMERS 
All card designs are copyrighted and are the property of Minnie and Emma Correspondence.By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our cards by any means. You agree that neither Minnie and Emma Correspondence nor its owners shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. We do not warrant against late deliveries due to shipping delays, manufacturer backorders, or color variations. You agree to allow Minnie and Emma Correspondence to label the backside of the paper with our logo and website information.